Resolved -
After detecting no further anomalies we have declared the incident resolved.
Nov 18, 18:04 UTC
Monitoring -
We have implemented a mitigation and have verified that Pactum services are now accessible in all regions. We will continue to monitor for anomalies.
Nov 18, 16:26 UTC
Identified -
Cloudflare infrastructure has not fully recovered. We have identified a mitigation and are in the process of implementing it.
Nov 18, 15:41 UTC
Monitoring -
Cloudflare has implemented a fix and Pactum services appear to be recovering. We are in the process of verifying the availability of Pactum services.
Nov 18, 14:58 UTC
Update -
We are investigating mitigation options while Cloudflare is working on resolving the root cause. The next update will be provided at or before 16.30 UTC.
Nov 18, 14:25 UTC
Investigating -
Due to a global Cloudflare outage Pactum Suite and Supplier Portal are intermittently not accessible from all regions.
Nov 18, 11:34 UTC